Bacco is an innovative web-based system for simulating the flow of incoming calls and optimizing the work shifts of contact-center operators.
ADVANTAGES
01.
Maximize the profitability of projects by optimizing staff costs.
02.
Monitor the operational progress of the call center in real-time.
03.
Tune resource allocation based on statistical simulations built on historical data.
04.
Conduct sensitivity analyses automatically and identify areas for improvement.
05.
Have a single system that provides detailed calculations for all projects.
HOW TO USE IT
Download Specifications
Una presentazione dettagliata per meglio comprenderne il funzionamento e approfondirne le funzionalità.
THE SUITE DEDICATEDTO THE ENERGY SECTOR
Hyper solutions
Our applications are developed on a proprietary platform.This allows us to quickly deliver solutions that are immediately operational and easily configurable.
Speed
OPEN SOURCE,ZERO LICENSES
Cloud-based services with no installation
Optimization that yields savings
Customized Solutions
Rapidità
OPEN SOURCE, NIENTE LICENZE
Servizi in cloud senza installazione
Ottimizzazione che genera risparmio
Soluzioni personalizzate
Tailor-made answers and solutions
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